First Aid Training
HSE Approved First Aid At Work Training Course
Security Guard Training
BTEC Level 2 Award in Security Guarding
CCTV Training
Level 2 Award in CCTV Operations For SIA Licence To Practice
Physical Intervention
Physical Intervention Training For Security and Care Home Staff
Door Supervisor Training
BTEC Level 2 Award in Door Supervision
Emergency First Aid At Work
HSE Approved Emergency First Aid At Work Training Course
SCPLH Training
Scottish Certificate For Personal Licence Holders

Many of the organizations use closed circuit television (CCTV) surveillance cameras to ensure the safety of staff and members of the public using their car parks and working in or visiting their buildings. CCTV Operators in central control rooms monitor screens linked to strategically placed cameras and look out for any illegal activities on council premises. If CCTV operators see anyone behaving suspiciously they continue monitoring and if they see an act of theft or vandalism being committed they contact security staff or the police instantly. In the course of monitoring council buildings CCTV operators might see some suspicious or anti-social behaviour elsewhere in the town. If so, they notify the police.  

CCTV Operator Training Course at Training Track

We offer The Edexcel Level 2 BTEC Award in CCTV Operations (Public Space Surveillance) which is specifically designed to provide: 

  • Training for those in the security sector specialising in CCTV operations in public surveillance
  • Opportunities for CCTV operators in public surveillance in the security sector to achieve a nationally recognised Level 2 vocationally specific qualification
  • The knowledge, understanding and skills learners need to apply for a licence to practise from the Security Industry Authority
  • Opportunities for learners to develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.
Qualification Overview:

 Qualification Level  Price Range (Exclusively Online) Guided Learning Hours
 Level 2 Award  From 199 To 249 GBP 30 Hours Recomended
 Age Requirement  Results Availability Awarding Body
 Minimum 18 Years 10 Working Days From Exam Edexcel/BIIAB/SQA

Overall Assessment Method:

In the Edexcel Level 2 BTEC Award in CCTV Operations (Public Space Surveillance),

Unit -1 Working in the Private Security Industry. This unit covers those areas of content that are common across different sub-sectors at Level 2: door supervision; security guarding: CCTV operations; vehicle immobilisation; and cash and valuables in transit. This unit will be assessed as per the SIA requirement for assessment set out in the document Introduction to Learning Leading Towards Licence-linked Qualifications.

This unit will be assessed using a multiple-choice test set and marked by Edexcel. There are 20 items relating to this unit and learners must achieve a score of 14 (70%) to pass.

Unit -2 Working As A CCTV Operator. In Unit 2, learners will find out about the key documentation used in CCTV as well as aspects of confidentiality and security that are essential in this industry. They will learn about key legislation and about what their roles and responsibilities will be. Learners will be taught about the CCTV equipment available and how it is used during incidents. Finally, they will cover those emergency procedures that are specific to CCTV control rooms, building on what they have learned about emergencies in Unit 1

Assessment: This unit will be assessed using a multiple-choice test set and marked by Edexcel. There are 20 items relating to this unit and learners must achieve a score of 14 (70%) to pass.

Unit -3 Practical Operation of CCTV Equipment. This unit covers the practical skills required to become a licensed CCTV Operator, and builds on the knowledge and understanding covered in Unit 1 and 2. Building upon what they have covered in Unit 2, in Unit 3 learners will learn about functional checks and about how to operate CCTV equipment in order to record images and ensure that evidential requirements are met. They will develop the skills required to deal with incidents, including giving descriptions, locating and tracking individuals and performing lost contact drills.

Assessment: This unit will be assessed practically in a CCTV control room environment and internally marked by the centre.

Our team consists of highly qualified trainers who will help you to achieve quality training in CCTV/PSS. This course is designed to help you to get the basic job training that meets the SIA requirements for licensing. The course enables operatives to apply for an SIA CCTV PSS (Public Space Surveillance) license and will help you to develop and improve your working environment.

Rest assured, on completion of this course you will have achieved the relevant understanding of the current legislation required and valuable knowledge of CCTV surveillance systems.

Training Venues:

We offer SIA Approved training to become SIA Licensed CCTV Operator in various locations across UK including London Birmingham Leeds Glasgow Manchester Edinburgh Dundee and Aberdeen, please check our Book Now section for latest training schedule and offers at your location

Current Courses:

No Course(s) Currently Available.  Show All Courses

Main TrainingCourse TitleVenueDatesDepositOnline PriceActual PriceBook
Learning Outcomes

Working In The Private Security Industry

  • Awareness of the Law in the Private Security Industry.
  • Health and Safety for the Private Security Operative
  • Fire Safety Awareness
  • Emergency Procedures
  • The Private Security Industry
  • Communication Skills and Customer Care
Working As a CCTV Operator
  • Understand CCTV codes of practice, operational procedures and guidelines
  • Understand relevant legislation and how it impacts on CCTV operations
  • Understand the roles and responsibilities of the CCTV operator and other CCTV staff
  • Understand the characteristics of a CCTV system
  • Understand how to make effective use of CCTV equipment
  • Understand emergency procedures in the CCTV control room
Practical Operation of CCTV Equipment
  • Be able to operate CCTV equipment
  • Be able to demonstrate operational use of a CCTV system
Potential Job Occupations
  • CCTV Operator
  • Security Officer / Manager
  • Store Detective
This qualification offers progression to either further training in the sector or to a number of roles which may include:
  • Senior CCTV Operator
  • CCTV Supervisor
  • CCTV Shift Supervisor
  • CCTV Team Leader
  • CCTV Manager
  • CCTV Centre Manager
  • Control Room Manager
  • Community Safety Manager
  • Public Safety Manager.

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Our Courses:
Door Supervisor Training : CCTV Training : Security Guard Training : SCPLH Training : Physical Intervention : First Aid Training : Emergency First Aid At Work :
Cities We Cover:
SIA Training Glasgow :